CONTRACT
User Registration Agreement
The terms outlined below constitute an agreement between Universe Travel (hereinafter referred to as the "Company") and the User. Universe Travel provides its services exclusively based on these terms.
I. Definitions and Abbreviations
- Company – Universe Travel, registered at 17395 N Bay Rd., North Miami Beach, FL 33160 USA.
- User – an individual who accepts this Agreement and is granted access to the Company’s online search and information platform.
- Website – the Company’s official website: http://www.universe-travel.com.
- Online Platform – the search and information system of the Website that enables Users to discover and purchase travel-related products and services offered by the Company’s Partners.
- Account – a User’s account on the Website providing access to their personal dashboard and the Company’s services and functionalities.
- Partner – a company or individual offering products or services via the Company’s platform.
- Package – a set of services provided by the Company, defining available functionalities and their duration.
- Billing Period – a time period ranging from 28 to 31 calendar days.
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User Account Types:
- Agents (including employees and managers): individuals promoting and selling the Company’s services.
- Service Providers: companies or individuals offering their products or services on the platform.
- Clients (Tourists): individuals purchasing travel products or services.
- Private Guides: independent providers of tours or related services.
II. Services Provided by Universe Travel, Subject of the Agreement
- The platform enables Users to find and purchase travel products and services, both listed on and external to the platform.
- Access to the platform’s functionality is granted upon registration and activation of an Account.
- Registration is performed using a referral link provided by a previously registered User (Agent).
- Registration becomes effective after confirming acceptance of this Agreement by completing the online registration form.
III. Privacy Policy
- During registration and usage of the platform, the User provides the Company with their data (e.g., name, email address, phone number).
- The Company uses this data solely to fulfill the terms of the Agreement.
- Data is securely transmitted using SSL technology. Sensitive bank card data is neither required nor stored.
- The User can modify or delete their data through their personal dashboard or by contacting support at universetravelbusiness@gmail.com.
- The Company agrees not to share the User’s data with third parties without their consent, except in cases of operational necessity or legal obligation.
IV. Registration and Payment Terms
- Registration and Account activation grant the User the ability to purchase one of the Company’s Service Packages.
- Service Packages must be purchased within 30 days of registration. Failure to do so may result in restricted platform access.
- Users can upgrade their Package by paying the price difference within 30 days of their initial purchase.
- If a Package is not renewed upon expiration, platform access will be suspended.
- The Company reserves the right to deny re-registration to Users whose Accounts have been blocked.
- The Company may require written confirmation and identity verification to approve registrations.
- The Company reserves the right to block Accounts for activities deemed illegal or harmful to the platform or other Users.
V. Refund Policy and Exclusions
- Payments made for Service Packages or memberships are non-refundable.
VI. Force Majeure
- Neither party is liable for failure to fulfill obligations due to force majeure events.
- A party affected by a force majeure event must notify the other party within 7 days of its occurrence.
VII. Dispute Resolution
- All disputes shall be resolved through negotiations or by contacting the Company’s support team.
- If unresolved, disputes will be settled under U.S. law.
VIII. Final Provisions
- This Agreement becomes effective upon the User’s registration.
- The Company may amend the Agreement, with notifications provided to Users 30 days prior to changes taking effect.
- All other provisions are governed by the Company’s Rewards Plan and applicable U.S. laws.
Attachments and Links
- For service providers: https://network.universe-travel.com/ru/for-travel-suppliers.html
- For private guides: https://network.universe-travel.com/ru/private-guides-and-travel-suppliers.html
- For agents: https://www.universe-travel.com/about-agent-registration.html